Show me someone who has done something worthwhile, and I’ll show you someone who has overcome adversity. - Lou Holtz

There are times in our lives when we must work with difficult people.  These are the people that go left when we ask them to go right.  These people are full of unnecessary and uncouth comments.  And most of the time, these same people feel they are always right.

How would you deal with a person like this?

I have learned that one important aspect of leadership is dealing with people whether they are difficult or not. 

Your ability to deal with these people will transform your life.  Be persistent about being positive!  Each day is new, fresh, and filled with opportunities.  There is light at the end of the tunnel when dealing with these people.

Difficult people may not respect and appreciate your positivity, but remember to always be yourself.  Good leaders are great about managing their expectations.  Your expectation should always include being true to yourself.  In other words, no one should change how you go about life.  Live your life and be an example.

Be careful how you react to a person being difficult.  There is no reason for you to do anything uncharacteristic.  The key is to be positive even when it is easier to be negative with these individuals.

When dealing with people who are difficult try being more focused.  Don’t be distracted by their negativity.  Just remember these three P’s when dealing with a person being difficult: 

    1.  Be patient,

    2.  Be positive,

    3.  Be productive.

God will make it perfectly clear when it is time for you to make a transition. 

Be a person full of good works.  Confidently live with purpose building a strong self-image.  Your self-worth isn’t built on a man or a woman.  You have to find a way to let your true inner beauty show during these times.

If you will do these things, you will discover many healthy ways of dealing with not just people who are difficult but also situations that are difficult.

Your goal everyday should be to go to sleep every night knowing you did your best.  How do you handle difficulties in your life?

Jackie Hall

Executive VP & CHRO of MTN Universal, LLC